Appointment Policy

To allow ample time for all patients and scheduled surgical procedures, we operate primarily by appointment. Emergency cases shall always receive top priority, which is why occasional appointment delay is inevitable. Please realize that we make a sincere attempt to see each client on time.

For your convenience, 'drop-off' appointments are available. A 'drop off' means you could bring your pet at the time that works best for you and leave him/her with us for a couple of hours. Usually we will ask you to 'drop off' sometime in the morning so our doctors can examine the patient in between appointments or at the time purposely reserved for admitted patients. Once the doctor is done, she will give you a call to go over the diagnosis and to give you discharge instructions.

Arrival Policy

For the safety of all animals in our care, we require that all vaccinations be up to date for all procedures, including boarding, grooming and surgical procedures.

For your protection we require all pets coming into the hospital be properly restrained. All dogs and cats must be on a leash or in a carrier.

Payment Policy

We require full payment at the time that services are rendered. For your convenience, we accept Visa, MasterCard, Discover, cash and personal checks.  Special extended payment plan arrangements can be made, preferably in advance, on a case by case basis.

Vouchers

We accept vouchers for discounted spay and neuters from several non-profit organizations that offer them. Please call for details and associated charges.